Avtech castings retail store is closed for the season (nov to March 31)

Our Online Store is open to the General Public

Please visist our online store, or order from our online catalogue

We will be reopening in the spring: you can send your email address to us and we will keep you informed of our location.

 to get Pricing for any item, please Email  sales@avtechcastings.com  or call or text: 905-687-2875

 

 

"About Us"   With facilities located  in St. Catharines  Ontario, Canada, Avtech Castings specializes in  ornamental concrete statuary and composite stone décor for both the garden and the interior. Our outdoor products are made of a cast stone concrete blend that yields maximum strength and endurance to freeze thaw environments. For information on "Product Care and Materials"  and  on "Finishes", click on the above highlighted links next to HOME.

for Retail Garden Centres and gift shops wanting to place orders please contact us for   wholesale pricelist and order-form) sales@avtechcastings.com  (see our company policy regarding store orders - below) Wholesale pricing is only available to licensed stores or establishments with a tax number.         Avtech Castings supplies products to gift stores, garden centers, nurseries, galleries, museums, furniture stores, tile shops, framing shops, landscape designers etc.  Private.How to Order:  For full price list please email us; provide your store information  and we will send an attachment with a wholesale pricelist in a PDF format.

Simply fill out your client information on an order form, and from pictures on the website product pages, fill in the code of the items of interest, the description, price, quantity and totals. Also include any other information in the appropriate boxes in the form regarding materials or finishes. You can send this to us as a quotation and we will provide the pricing to you, and then you can decide to modify it or make it an order .  You can also scan and then email the order as an attachment if it is convenient to you, alternatively, you can call in the order, or you may Fax the order in ( we will provide our FAX number via email). Please email or call to verify that an order has been sent.

You will be contacted to discuss delivery and payment methods.  We accept Mastercard, Visa,  Paypal,  certified cheque.

Shipping:  (shipping is extra; consider picking up your order if possible ).   Shipping  costs depends on the destination and the size of the order.  For orders meeting minimum order size requirements, we deliver in our own truck to within a certain area , we ship in securely packed boxes for smaller items;  and we ship on skids, which is more economical for larger loads, and is a lot less likely to incur damages during transit.

 Company Policy for retail store orders:

1. We require a 25% down-payment (deposit) with a credit card (Mastercard or Visa) or certified cheque before your order can be processed; this deposit will be applied as a restocking fee if the order is cancelled. All orders must be paid in full before we ship; if you would like to pay by uncertified check, it must be sent in advance; please let us know that you are sending it. If  your order is ready, we will ship as soon as  your cheque has cleared.

3. We normally ship by skid load; however if a smaller order is placed, we will ship by boxes.  We pack according to industry standards and are not responsible for breakage due to shipping.  If you have breakage, keep the broken item in the original packaging and contact us immediately so that we can file a damage claim with the shipper, and have them pick up and return the item in the original packaging. If this is left for over two weeks,  we cannot guarantee that the shipper will provide a claim, and we therefore cannot honor a refund.

4. We have a minimum wholesale order (for retail stores) of $350 for composite stone, or $500 for concrete; we normally don't accept a less than minimum order, but if you have placed and received a less than minimum trial order, we cannot afford to offer you a fully serviced account (which means any form of exchange or refunds).

5. Finishes - colours on the photo's on this website or in our catalogue are only samples of the piece as it was photographed and will not necessarily be the finish provided; please specify the material and finish that you require for your order.  In addition, we only provide the colourizations (blues, reds, greens) for custom orders; please refer to the Finishes link. we do our best to give you the colours that you ask for, however if we cannot produce the exact shade or lightness or darkness that you want even if you sent pictures or colour swaths; we reserve the right to have some flexibility on this.

 we are a family business supplying hand crafted,  made in canada products.

Thank you for your Business.